why I hate NORTON security products…
A friend from work bought a new HP laptop with win 8, and asked me to set it up - as I am kind of the PC and tech security guy for people I know. She bought it the other day and had not yet used it at all.
So I brought it home and started it up…win 8 interface is different and has some weirdness but not that bad, getting used to it.
One of the first things I do is notice that Norton internet security is pre-installed, and already annoying me. SO I uninstall it - so I can turn on Security Essentials - then discover that this is called Defender in win 8. Fine.
But it won’t turn on - keeps giving me an error that it’s turned off and another program is monitoring the computer. Since I uninstalled Norton, I do not know what program could be monitoring the computer.
I do a little research and come across all the usual good tips - checking services (services.msc) and making sure it’s set to automatic etc etc - all of which I’ve already done 3 times already and Defender will not turn on. I am seriously annoyed that this is such a huge deal - to turn on the microsoft pre-installed security!!! WTF!!
So now i am thinking that Norton broke the defender and I will reinstall. But of course, every time it says it is already installed, and by the way this is how you turn it on you dummy. thanks…argh
More research and I see a link about having to use removal tools to remove third party AV that comes pre-installed on systems…
I find the Norton removal tool, try to run it - but I have to fucking enter a captcha!!! are you kidding me!?!? Just to make it a little more difficult to get rid of your crappy product, and maybe some people will give up at this point. It takes me two tries to enter the captcha correctly (which is better than usual for me, those things are worthless.)
I run the removal tool for the NORTON product I had already “removed” by USING THEIR OWN UNINSTALL FUNCTION.
and Defender is running on startup.
fuck you NORTON - that is a pure dick move…you suck and that is why I hate you.